Privacy Policy
INNOVATE Real Estate | The Dulhagen Group (“we,” “us,” “our,” or “The Dulhagen Group”) respects your privacy and is committed to protecting the personal information you provide through findhomesinmyrtlebeach.com (the “Website”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Website, submit an inquiry, request information about properties or real estate services, create an account, or communicate with us by phone, email, or text message.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Email address
- Phone number
- Property search preferences
- Information about properties you are interested in
- Information submitted through contact, registration, property inquiry, or home valuation forms
- Messages and other information you provide when communicating with us
We may also automatically collect certain technical information when you use our Website, including IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests.
- Help you search for and learn about properties.
- Provide real estate information and services.
- Connect you with real estate professionals, lenders, service providers, or other professionals when appropriate to your request.
- Schedule appointments, showings, consultations, or other requested services.
- Communicate with you regarding your inquiries and real estate interests.
- Send service-related and transactional communications.
- Improve our Website, services, and user experience.
- Maintain account and communication records.
- Prevent fraud, abuse, and unauthorized activity.
- Comply with applicable legal and regulatory requirements.
3. Information Submitted Through the Website
When you submit your name, email address, phone number, or other information through a Website form, you authorize us to use that information to respond to your request and provide the services or information you requested.
Depending on your request, your information may be shared with or made available to real estate professionals, lenders, service providers, or other professionals who may assist with your real estate needs.
Any agreement or transaction you enter into with an independent real estate professional, lender, service provider, or other third party is between you and that third party.
4. SMS and Text Messaging
By providing your phone number and opting in to SMS communications, you expressly consent to receive text messages from INNOVATE Real Estate | The Dulhagen Group at the phone number you provided.
These messages are limited to customer-care and service-related communications associated with your inquiry or requested real estate services, including:
- Responses to your inquiries
- Requested property information
- Appointment reminders and confirmations
- Showing or consultation scheduling updates
- Follow-up regarding your requested services
- Customer support and service updates
These messages are for customer-care purposes only and are not intended to be marketing or promotional communications.
Message Frequency
Message frequency varies based on your engagement with our services. You may receive up to 10 messages per month.
Message and Data Rates
Message and data rates may apply. Check with your mobile carrier for details regarding your messaging plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by:
- Replying “STOP” to any text message from us.
- Contacting us by phone at 843-360-0674.
- Emailing us at kathy@kathydulhagen.com.
After you send STOP, you may receive a confirmation message, and you will no longer receive customer-care SMS messages from that messaging program, except where permitted or required by law.
Support
For SMS support, reply “HELP” to any message or contact us at:
INNOVATE Real Estate | The Dulhagen Group
Phone: 843-360-0674
Email: kathy@kathydulhagen.com
5. SMS Consent and Mobile Information
Your consent to receive SMS messages is specific to the messaging program for which you provided consent.
We do not sell or rent your mobile phone number or SMS opt-in information. We do not share mobile phone numbers or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes.
We may use service providers, including communications and messaging providers, to deliver messages and operate our services. These providers may process your information solely as necessary to provide services on our behalf and are not authorized to use your SMS consent information for their own independent marketing purposes.
6. Email and Telephone Communications
If you provide your email address or telephone number, we may contact you regarding your inquiries, requested services, property interests, appointments, or other communications for which you have provided appropriate consent.
You may withdraw consent to receive text messages by replying STOP.
7. Sharing of Personal Information
We may share personal information with:
- Real estate professionals and agents assisting with your request.
- Lenders, service providers, or other professionals when relevant to your requested real estate services.
- Website, hosting, CRM, communication, email, analytics, and technology service providers.
- Professional advisors and contractors who assist us in operating our business.
- Government authorities when required by law.
- Parties involved in a merger, acquisition, sale, restructuring, or other business transaction.
We do not sell personal information.
We do not share SMS opt-in information or mobile phone numbers with third parties or affiliates for their own marketing purposes.
8. Cookies and Similar Technologies
The Website may use cookies and similar technologies to operate the Website, remember preferences, analyze Website usage, improve functionality, and support security.
You may control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
9. Third-Party Services and Websites
Our Website may contain links to or use services provided by third parties. These third parties may have their own privacy policies and terms.
We are not responsible for the privacy practices of third-party websites or services that we do not control.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and maintain records of consent and communication preferences.
12. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including rights to request access to, correction of, or deletion of certain information.
You may also withdraw SMS consent at any time by replying STOP.
For privacy questions or requests, contact:
INNOVATE Real Estate | The Dulhagen Group
Kathy Dulhagen
767 Main St
North Myrtle Beach, SC 29582
Phone: 843-360-0674
Email: kathy@kathydulhagen.com
13. Children's Privacy
Our Website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective or last-updated date.
15. Eligibility
Our Website and services are intended for individuals who are at least 18 years of age. To receive SMS customer-care communications, you must provide a valid mobile phone number and voluntarily opt in to receive such communications.
16. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
INNOVATE Real Estate | The Dulhagen Group
Kathy Dulhagen
767 Main St
North Myrtle Beach, SC 29582
Phone: 843-360-0674
Email: kathy@kathydulhagen.com
